Customer Support

Service & Support

In North America, NIIGATA sales, service, training, spare parts and customer Tech Center operate out of the headquarters in Chicagoland, near O'hare International Airport.

NIIGATA's presence in the North American market is fully backed by its comprehensive sales, service and support capabilities and is highlighted by our 3 year warranty.

Mold tests and Training classes are available on a regular basis at our Tech Center, as well as through online tutorials and webinars.

Documentation

For more information about any of our products, you can download brochures and production specifications.

more info

Other Models

Product information for many other NIigata models is available for reference.

more info

Other Resources

Upcoming Seminars & Classes

Weekly: FREE TRAINING

Online Class – Injection Molding
Courtesy of Routsis Training

April 18-19: CLASS

Maintenance Training Program – MD Series
Instructed by Niigata

May 9-11: COURSE

Troubleshooting (Parts & Process) via Scientific Molding
Instructed by John Bozzelli

June 6-8: COURSE

Scientific Molding for Technicians
Instructed by ProcessTechâ„¢

July 18-19: CLASS

Maintenance Training Program – MD Series
Instructed by Niigata

Sep 19-21: COURSE

New Tool Process Development via Scientific Molding
Instructed by John Bozzelli

Oct 24-25: CLASS

Maintenance Training Program – MD Series
Instructed by Niigata

Nov 7-10: COURSE

Process Optimization via Scientific Molding
Instructed by John Bozzelli

Customer Service

NIIGATA Service Cloud
Our customer service portal contains solutions to most common issues, and the ability to log a case online, interact with our service staff, and review complete machine service history.

Portal login